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Delivery Information

We try really hard to get your order to your door within 2-3 working days.

PLEASE NOTE DELIVERY SERVICES ARE RUNNING AT FULL CAPACITY AND REPORTING DELAYS WITH DELIVERY. We are packing your orders as quickly as we can, however some areas are being affected with COVID regulations and drivers at full parcel volume. Please be patient and only get in touch to chase your order if you haven't received it within 14 working days. Thank you for your patience and understanding. Most orders are going out via DHL next day delivery whilst we are going through this extremely busy period.

All prices quoted on this website exclude delivery charges. Delivery costs will only be added in the payment process. Please note the delivery charge covers the UK mainland only. Delivery to non-UK mainland destinations may incur additional charges. Goods will be dispatched to you via Royal Mail or DHL, our chosen courier service. We reserve the right to choose the means and carrier we use to deliver your order.

A signature will be required upon delivery. It is up to the purchaser to ensure that the delivery time is suitable to be signed for. We cannot accept responsibility for addresses provided incorrectly or for packages going missing after delivery has been made. If delivery instructions have been given at checkout, it is your responsibility to determine if it is a safe place for the courier to leave your items.

Provided all items on your order are in stock, we aim to deliver to you in between 2 and 3 working days, but please allow up to 7 days for delivery. The delivery times are stated for guidance only. During our busy period of Christmas Fairs, orders could take a little longer to be dispatched, please bare this in mind.

Our standard delivery charge is £5.00 for standard, for larger OR heavier items is £8.50. Our pricing is according to the carrier that we use and in this instance it is the size not the weight that is taken into consideration at the checkout.

If you require next day delivery please contact us on 07917718883 and we will endeavour to meet your needs. Please note orders placed after 2pm will not be processed until the following working day.